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EE Mobile Broadband vs Plusnet: 136 Highlights & 82 Differences — So, Which Internet Service Provider Actually Works Better

Let's break down the key features of EE and Plusnet. Find out which one suits your internet lifestyle better. Can’t pick the better internet service provider? Let’s break down EE Mobile Broadband vs Plusnet in plain terms with real infrastructure age, encryption standard, firewall support & ddos protection and feedback.

65 Points
EE Home Broadband
EE Home Broadband
EE Mobile Broadband
EE Mobile Broadband
52 Points
Plusnet
Plusnet
Plusnet
Plusnet
vs

Highlights 158

No extras. Just what matters.
65 Points
vs
52 Points

Why is EE Mobile Broadband better than Plusnet ?

Scroll down for more facts

EE Mobile Broadband vs Plusnet: Which Broadband Service Fits Your Needs?

When comparing the EE Mobile Broadband and Plusnet broadband services, it's clear that both aim to serve residential customers with reliable internet solutions. While each supports typical activities such as streaming, gaming, remote work, and browsing, they differ significantly in connection technology and user capacity. EE leverages a fixed wireless connection combined with a 5G modem, supporting up to 64 users and devices, making it ideal for households and businesses requiring broad device connectivity in both indoor and outdoor environments. Meanwhile, Plusnet utilizes fiber-based technology, focusing on delivering higher maximum download and upload speeds suited to environments where fiber infrastructure exists, favoring smaller user groups of about 10-20 users.

Both services offer unlimited data plans with fair use policies, provide encryption standards aligned to AES-256, and maintain uptime percentages of 99.9%. However, EE shines with modern WiFi 6 support and self-install hardware kits, ensuring rapid setup, whereas Plusnet prioritizes professional installation and fiber reliability. Let's dig deeper to see where each provider truly excels.

Discovering EE Mobile Broadband's Strengths

EE Mobile Broadband offers a fresh, tech-forward take on internet connectivity. Its reliance on a fixed wireless 5G connection allows users to access fast internet without the typical wiring and ONT installations associated with traditional broadband. This is a big win for users who desire quick, hassle-free self-installation with an easy-to-follow setup guide and less than a day to activate.

The hardware includes a WiFi 6-enabled router with external antenna support and mesh network compatibility. This combination supports high device counts, up to 64 simultaneously connected users, and ensures the network remains robust even in busy environments. Moreover, the 5G modem-router combo provides a modern architecture focused on point-to-point topology powered by advanced OFDM modulation.

Performance-wise, EE offers typical evening speeds around 150 Mbps with good peak-hour reliability and a very moderate fair use policy included, making it suitable for heavy users. Its network resilience shines with high redundancy and rare outages, paired with a network congestion handling score of 90%, which ensures sustained performance during busy times. Customer support is comprehensive, spanning phone, live chat, and social media with a speedy technician response time.

Security gets top priority too, with full AES-256 encryption along with advanced device-level protection and anti-malware features integrated into the offering. All things considered, EE's flexible infrastructure paired with a $25.27 monthly cost ($25.27 at EE) makes it one of the most versatile services available.

Where Plusnet Provides Solid Value and Consistency

Plusnet focuses on delivering fiber-based broadband characterized by high Mbps download and upload speeds. It supports a fiber primary connection, complemented by various infrastructures like cable and DSL for coverage enhancement. Users benefit from a max burst speed of 900 Mbps that supports excellent real-world throughput averaging 60 Mbps, significantly higher than EE's in similar scenarios.

For those prioritizing low latency for activities like HD streaming and gaming, Plusnet offers a latency score of 20 ms and jitter around 5 ms, better than EE's baseline figures. The service is well rated for HD streaming and maintains speed consistency above 90%. It supports a comfortable household device capacity of 20-30 devices and users up to 10-20, making it a reliable choice in denser living or working environments.

The broadband comes with professional installation, which may take longer but ensures ONT placement and wiring setup, suiting users who prefer hands-on assistance. The contract policies under Plusnet are flexible, with a free relocation policy and affordable early termination fees at $5.39.

Plusnet's add-on services, including a dedicated email account and TV/phone bundle compatibility, enhance the user experience. While the hardware warranty lasts 12 months, the overall mature network infrastructure, although older, provides dependable uptime and bandwidth stability. For users situated in urban or well-serviced rural areas with fiber infrastructure, Plusnet represents a balanced premium solution priced at around $30.80 ($30.80 at Plusnet).

Quick Take

EE Mobile Broadband excels at handing out speedy, hassle-free 5G wireless broadband with strong support for many devices and rapid self-install options; perfect for those valuing convenience and modern tech. Plusnet stands tall with superior fiber speeds, lower latency, and professional installation that suits users seeking consistent performance and traditional wired reliability.

Bottom Line

In a nutshell, if you want a cutting-edge broadband solution that's flexible enough for many connected devices and locations, plus easy installation and a lower price, EE Mobile Broadband leads the way. However, if you prioritize raw fiber speed, enhanced streaming quality, and reliable professional setup, Plusnet remains an attractive contender, especially for users with access to a mature fiber network.

Verdict

  • Winner: EE Mobile Broadband - For its advanced fixed wireless 5G technology, broad device support, fast self-install, and more affordable pricing.
  • Runner-up: Plusnet - For offering superior fiber-based throughput, lower latency, and professional installation, catering well to users in fiber-enabled premises.

Comparisons 13

Two enter. One leaves your cart.

Price comparisons

(✱) Prices may be changed at any time without further notice.

Related comparisons 13

Because one duel is never enough.

Comparisons & Facts 158

Side by side. The numbers. The features. No drama.

Which internet service provider is faster, easier, or more reliable? Our side-by-side look at EE Mobile Broadband and Plusnet gives you honest pros and cons before you decide.

General Information 12

Connection Type

What is the connection type?

57 EE Mobile Broadband 0 Votes Fixed Wireless

59 Plusnet 0 Votes Fiber, Cable, DSL

EE Mobile Broadband
vs
Plusnet
Connection Type

Plusnet supports Fiber, Cable, and DSL connections, while Sky Broadband focuses solely on Fiber. Sky Broadband has a more unified connection type.

Indicates the medium used to deliver the internet connection.

Service Category

What is the service category?

97 EE Mobile Broadband 0 Votes Mobile Broadband

66 Plusnet 0 Votes Broadband

Plusnet
Plusnet

This service category indicates that the internet provider primarily offers Broadband services.

Shows the broader service classification.

Target Customer Segment

What is the target customer segment?

55 EE Mobile Broadband 0 Votes Individuals, Families, SMEs, Enterprises

39 Plusnet 0 Votes Individuals, Families, SMEs, Enterprises

EE Mobile Broadband
EE Mobile Broadband

The service targets a broad customer segment, including Individuals, Families, Small and Medium-sized Enterprises (SMEs), and Enterprises.

This indicates versatile plans designed to meet diverse needs.

Defines who the plan is targeted toward.

Use Case Type

What is the use case type?

76 EE Mobile Broadband 0 Votes Streaming, Gaming, Work-from-home, Browsing

61 Plusnet 0 Votes Streaming, Gaming, Work-from-home, Browsing

Plusnet
Plusnet

The service is well-suited for various use cases, including Streaming, Gaming, Work-from-home, and general Browsing.

Describes the ideal intended usage scenarios.

Service Tier Name

What is the service tier name?

62 EE Mobile Broadband 0 Votes 30GB data,100GB data,Unlimited data

61 Plusnet 0 Votes Unlimited Fibre

EE Mobile Broadband
vs
Plusnet
Service Tier Name

Plusnet provides an 'Unlimited Fibre' service tier, whereas Sky Broadband simply names its tier 'Sky Broadband.' These names help distinguish their primary offerings.

Identifies the marketing or tier label of the ISP plan.

Max Supported Devices

How many devices are supported?

72 EE Mobile Broadband 0 Votes 64

56 Plusnet 0 Votes 20-30

EE Mobile Broadband
EE Mobile Broadband

The service supports a maximum of 64 connected devices simultaneously.

This capacity is suitable for households or small offices with numerous smartphones, tablets, laptops, and smart home gadgets.

Indicates how many devices can be connected without performance drops.

Max Supported Users

How many users are supported?

67 EE Mobile Broadband 1 Votes 64

56 Plusnet 0 Votes 10-20

Shows how many simultaneous users the plan can reasonably support.

EE is way better for supporting more users, 64 is a lot compared to Plusnet's 10-20. Definitely prefer it for a larger household or small office.

See more

Service Type

What is the service type?

27 EE Mobile Broadband 0 Votes Residential

16 Plusnet 0 Votes Residential

Defines the general classification of the ISP plan.

User Profile Recommendation

What is the recommended profile for the user?

87 EE Mobile Broadband 0 Votes Based on Usage

56 Plusnet 0 Votes Based on Budget

EE Mobile Broadband
vs
Plusnet
User Profile Recommendation

Plusnet recommends services based on Budget, contrasting with Sky Broadband's recommendations based on Usage. This caters to different customer priorities.

The personalized recommendation for selecting the best service provider based on user-specific factors.

Supported Property Types

What property types are supported?

37 EE Mobile Broadband 0 Votes Home, Apartment, Office

26 Plusnet 0 Votes Home, Apartment, Office, Retail

Indicates which property types the ISP supports.

Ideal Environment

What is the ideal environment for the service?

32 EE Mobile Broadband 0 Votes Indoor, Outdoor

46 Plusnet 0 Votes Indoor

EE Mobile Broadband
vs
Plusnet
Ideal Environment

Plusnet caters to Indoor environments, while Sky Broadband also extends to Outdoor. Sky Broadband offers more flexibility in usage locations.

The recommended environment for optimal service performance.

Network Architecture Overview

What is the network architecture overview?

27 EE Mobile Broadband 0 Votes Centralized

56 Plusnet 0 Votes Hybrid

EE Mobile Broadband
vs
Plusnet
Network Architecture Overview

Plusnet uses a Hybrid network architecture, while Sky Broadband employs a Centralized architecture. These differences impact network design and management.

An overview of the network architecture, indicating its structure and layout.

Service Availability 9

Availability Type

What is the availability type?

97 EE Mobile Broadband 0 Votes Nationwide

86 Plusnet 0 Votes Nationwide

EE Mobile Broadband
EE Mobile Broadband

The service boasts Nationwide availability, offering extensive coverage across the country.

This means a wide geographical reach for potential customers.

Specifies the scale of availability.

Service Qualification Requirement

What is the service qualification requirement?

67 EE Mobile Broadband 0 Votes Conditional

56 Plusnet 0 Votes Conditional

EE Mobile Broadband
vs
Plusnet
Service Qualification Requirement

Plusnet's service qualification is Conditional, while Sky Broadband's is listed as Available. Sky Broadband's qualification process appears more direct.

The conditions or criteria that need to be met to qualify for the service.

Infrastructure Requirement

What is the infrastructure requirement?

0 EE Mobile Broadband 0 Votes None

26 Plusnet 0 Votes Fiber Optic, Copper Wire, None

EE Mobile Broadband
vs
Plusnet
Infrastructure Requirement

Plusnet can require Fiber Optic, Copper Wire, or None, offering varied options, but Sky Broadband strictly requires Fiber Optic. Sky Broadband's infrastructure demands are more specific.

The necessary infrastructure required for the service to be available.

Distance Limitation

What is the distance limitation?

52,800 ft 0 Votes
EE Mobile Broadband
1,640 ft 0 Votes
Plusnet

EE Mobile Broadband
vs
Plusnet
Distance Limitation

Plusnet has a distance limitation of 1640 ft (approximately 500 meters), significantly shorter than Sky Broadband's 16400 ft (approximately 5 kilometers). Sky Broadband's service has a much greater reach.

Maximum supported distance from the network node or tower.

Coverage Region

What is the coverage region?

50 EE Mobile Broadband 0 Votes National, Urban, Rural

21 Plusnet 0 Votes Urban, Rural

EE Mobile Broadband
vs
Plusnet
Coverage Region

Plusnet covers Urban and Rural areas, but Sky Broadband expands its coverage to a National level. Sky Broadband provides broader geographic availability.

The geographical area where the service is available.

Address Verification Method

What is the address verification method?

67 EE Mobile Broadband 0 Votes Database lookup

76 Plusnet 0 Votes Database lookup

EE Mobile Broadband
vs
Plusnet
Address Verification Method

Plusnet uses Database lookup for address verification, whereas Sky Broadband also includes On-site checks. Sky Broadband offers a more comprehensive verification process.

Method used to confirm serviceability.

Service Activation Eligibility

Is the service activation eligible?

67 EE Mobile Broadband 0 Votes Conditional

16 Plusnet 0 Votes Available

Whether the service is eligible for activation in a particular area or under certain conditions.

Building Type Support

What building types are supported?

50 EE Mobile Broadband 0 Votes Single-family home, Apartment, Office

33 Plusnet 0 Votes Single-family home, Apartment, Condo

EE Mobile Broadband
vs
Plusnet
Building Type Support

Plusnet supports Single-family homes, Apartments, and Condos, whereas Sky Broadband also supports Offices. Sky Broadband caters to a wider array of building types.

Lists property structures that can be serviced.

Port Availability

Is there port availability?

No 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

EE Mobile Broadband
vs
Plusnet
Port Availability

Plusnet indicates Port Availability, a feature not specified for Sky Broadband. Plusnet might offer more physical connectivity options.

Indicates whether a physical port or connection line already exists at the address.

Network Technology 12

Secondary Technology

What is the secondary technology?

87 EE Mobile Broadband 0 Votes Fiber

31 Plusnet 0 Votes Fiber, Cable, DSL, None

Plusnet
Plusnet

Beyond the primary connection, secondary technologies like Fiber, Cable, or DSL may be available or used as backup, with None indicating a single technology focus.

Any supplementary technology supporting service delivery.

IPv4 Support

Is IPv4 supported?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Plusnet
Plusnet

IPv4 support is enabled, ensuring compatibility with legacy internet services and devices that still rely on this protocol.

Indicates the ISP supports IPv4 addressing.

Dual-Stack Support

Is dual-stack supported?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Plusnet
Plusnet

Dual-stack support is available, allowing the network to simultaneously use both IPv4 and IPv6 protocols for seamless compatibility.

Shows if IPv4 and IPv6 run simultaneously.

Fiber Node Distance

What is the fiber node distance?

Who knows? 0 Votes EE Mobile Broadband (Help us out by suggesting one!)

3,280 ft 0 Votes
Plusnet

Plusnet
Plusnet

The fiber node distance is 3280 ft (1000 m), indicating the maximum distance from the fiber optic distribution point to the customer premises.

Distance from customer to fiber node, affecting performance.

Primary Technology

What is the primary technology?

47 EE Mobile Broadband 0 Votes Fixed Wireless

86 Plusnet 0 Votes Fiber

The main technology used to deliver the service.

Backbone Technology

What is the backbone technology used?

97 EE Mobile Broadband 0 Votes Fiber Optic

46 Plusnet 0 Votes Fiber Optic, Copper Wire, Microwave, Satellite

The core infrastructure technology that carries data across the network.

Supported Network Protocols

What network protocols are supported?

62 EE Mobile Broadband 0 Votes DHCP, CGNAT

54 Plusnet 0 Votes PPPoE, DHCP

EE Mobile Broadband
vs
Plusnet
Supported Network Protocols

Plusnet supports PPPoE and DHCP, whereas Sky Broadband adds Static IP and CGNAT. Sky Broadband offers a broader range of network protocol compatibility.

Network protocols supported by the ISP.

IPv6 Support

Is IPv6 supported?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Indicates the ISP supports IPv6 addressing.

Modulation Standard

What is the modulation standard?

87 EE Mobile Broadband 0 Votes OFDM

86 Plusnet 0 Votes OFDM

Indicates the encoding method for transmitting data.

Last-Mile Technology

What is the last-mile technology?

77 EE Mobile Broadband 0 Votes Wireless

54 Plusnet 0 Votes Fiber-to-the-home, Fiber-to-the-node, Coaxial, Copper

EE Mobile Broadband
vs
Plusnet
Last-Mile Technology

Plusnet supports multiple last-mile technologies including Fiber-to-the-node and Coaxial, while Sky Broadband focuses exclusively on Fiber-to-the-home. Sky Broadband indicates a more modern fiber-specific last-mile deployment.

Technology used between network node and the customer's premises.

Channel Bonding Support

Is channel bonding supported?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

EE Mobile Broadband
vs
Plusnet
Channel Bonding Support

Plusnet does not specify Channel Bonding Support, while Sky Broadband explicitly states that it is available. Sky Broadband offers a feature that can enhance bandwidth aggregation.

Whether multiple channels can be combined to increase throughput.

Network Topology

What is the network topology?

57 EE Mobile Broadband 0 Votes Point-to-Point

56 Plusnet 0 Votes GPON

Describes the structural layout of the network.

Speed & Performance 15

Real-World Throughput

What is the real-world throughput?

30 Mbps 0 Votes
EE Mobile Broadband
60 Mbps 0 Votes
Plusnet

EE Mobile Broadband
vs
Plusnet
Real-World Throughput

Plusnet has a real-world throughput of 60 Mbps, while Sky Broadband achieves 130 Mbps. Sky Broadband offers more than double the practical data transfer rate.

Average measured throughput during everyday usage.

Download Speed

What is the download speed?

42 EE Mobile Broadband 0 Votes 25-100 Mbps, 200-500 Mbps

26 Plusnet 0 Votes 25-100 Mbps , 200-500 Mbps

EE Mobile Broadband
vs
Plusnet
Download Speed

Plusnet offers download speeds up to 500 Mbps, but Sky Broadband includes options up to 1 GB. Sky Broadband offers significantly higher peak download speeds.

Maximum downstream bandwidth offered.

Upload Speed

What is the upload speed?

37 EE Mobile Broadband 0 Votes 25-100 Mbps

61 Plusnet 0 Votes 25-100 Mbps , 200-500 Mbps

EE Mobile Broadband
EE Mobile Broadband

The upload speed ranges from 25-100 Mbps, which is suitable for tasks like video conferencing, uploading large files, and online gaming.

This ensures efficient data transmission from the user to the internet.

Maximum upstream bandwidth offered.

Max Burst Speed

What is the max burst speed?

600 Mbps 0 Votes
EE Mobile Broadband
900 Mbps 0 Votes
Plusnet

EE Mobile Broadband
vs
Plusnet
Max Burst Speed

Plusnet has a maximum burst speed of 900 Mbps, which is slightly less than Sky Broadband's 1000 Mbps. Sky Broadband provides a higher instantaneous speed capability.

Temporary boosted speeds available during short bursts.

Typical Evening Speed

What is the typical evening speed?

150 Mbps 0 Votes
EE Mobile Broadband
66 Mbps 0 Votes
Plusnet

EE Mobile Broadband
vs
Plusnet
Typical Evening Speed

Plusnet's typical evening speed is 66 Mbps, considerably lower than Sky Broadband's 145 Mbps. Sky Broadband delivers much faster performance during peak usage hours.

Expected average speed during peak usage hours.

Gaming Performance Rating

What is the gaming performance rating?

72 EE Mobile Broadband 0 Votes Good

61 Plusnet 0 Votes Good

EE Mobile Broadband
vs
Plusnet
Gaming Performance Rating

Plusnet has a Good Gaming Performance Rating, while Sky Broadband is rated Fair. Gamers may find Plusnet's service more optimized for their needs.

Rates suitability for online gaming.

Cloud Backup Performance

What is the cloud backup performance?

47 EE Mobile Broadband 0 Votes Good

56 Plusnet 0 Votes Good

Plusnet
Plusnet

The cloud backup performance is rated as Good, ensuring efficient and reliable data transfers for online storage solutions.

Evaluates performance for cloud data transfers.

VPN Performance

What is the VPN performance?

64 EE Mobile Broadband 0 Votes Good

46 Plusnet 0 Votes Good

EE Mobile Broadband
vs
Plusnet
VPN Performance

Plusnet's VPN Performance is Good, while Sky Broadband's is Excellent. Sky Broadband provides superior performance for VPN usage.

Indicates how well the network handles VPN connections.

Latency

What is the latency?

30 ms 0 Votes
EE Mobile Broadband
20 ms 1 Votes
Plusnet

Measures responsiveness of the network.

Plusnet's latency is lower, which is a big deal for me. 20ms is noticeably better than 30ms for gaming and real-time stuff.

See more

Jitter

What is the jitter?

10 ms 0 Votes
EE Mobile Broadband
5 ms 0 Votes
Plusnet

Variation in latency, relevant for voice and gaming.

Packet Loss Rate

What is the packet loss rate?

0 EE Mobile Broadband 0 Votes Low

36 Plusnet 0 Votes Low

EE Mobile Broadband
vs
Plusnet
Packet Loss Rate

Plusnet reports a Low packet loss rate, whereas Sky Broadband aims for None. Sky Broadband promises a more consistently stable connection.

The rate at which data packets are lost during transmission across the network.

Peak Hour Performance

What is the peak hour performance?

57 EE Mobile Broadband 0 Votes Good

56 Plusnet 0 Votes Good

EE Mobile Broadband
vs
Plusnet
Peak Hour Performance

Plusnet's peak hour performance is rated Good, which is better than Sky Broadband's Fair rating. Plusnet maintains higher performance levels during busy periods.

Indicates service consistency during peak usage.

Data & Usage 12

Monthly Data Allowance

What is the monthly data allowance?

100 GB 0 Votes
EE Mobile Broadband
100,000 GB 1 Votes
Plusnet

EE Mobile Broadband
vs
Plusnet
Monthly Data Allowance

Plusnet offers a monthly data allowance of 100,000 GB, effectively unlimited, while Sky Broadband states 0 GB, which also implies unlimited data availability. Both services effectively provide unlimited data.

The amount of monthly data included in the plan.

Wow, Plusnet's monthly data allowance is insane, 100000 GB is practically unlimited compared to EE's 100 GB. This is a no-brainer for heavy users.

See more

Fair Use Policy Severity

What is the fair use policy severity?

47 EE Mobile Broadband 0 Votes Moderate

26 Plusnet 0 Votes Light

Plusnet
Plusnet

The fair use policy is categorized as Light, indicating flexible terms regarding data usage before potential restrictions are applied.

Indicates how aggressive the FUP restrictions are.

Usage Transparency Tools

What usage transparency tools are provided?

87 EE Mobile Broadband 0 Votes App Dashboard

76 Plusnet 0 Votes Web Portal

EE Mobile Broadband
vs
Plusnet
Usage Transparency Tools

Plusnet provides a Web Portal for usage transparency, while Sky Broadband offers additional tools like an App Dashboard, SMS Alerts, and Email Alerts. Sky Broadband provides more comprehensive usage monitoring.

Tools available to monitor real-time data usage.

Unlimited Data Availability

Is unlimited data available?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Indicates whether the plan supports unlimited data usage.

Throttling Threshold

What is the throttling threshold?

1,000 GB 0 Votes
EE Mobile Broadband
0 GB 0 Votes
Plusnet

Data usage level at which speed reductions are applied.

Peak and Off-Peak Quota

What is the peak and off-peak quota?

27 EE Mobile Broadband 0 Votes Unified Quota

0 Plusnet 0 Votes None

The difference in data usage allocation during peak and off-peak hours.

Network Management Policy

What is the network management policy?

37 EE Mobile Broadband 0 Votes Throttling

86 Plusnet 0 Votes QoS

EE Mobile Broadband
vs
Plusnet
Network Management Policy

Plusnet uses QoS for network management, while Sky Broadband's policy also includes Traffic Shaping and Throttling. Sky Broadband employs a more diverse set of network management strategies.

The approach or strategy used to manage network traffic and ensure optimal performance.

Prioritization Policy

What is the prioritization policy?

47 EE Mobile Broadband 0 Votes Standard Priority

36 Plusnet 0 Votes Standard Priority

EE Mobile Broadband
vs
Plusnet
Prioritization Policy

Plusnet uses a Standard Priority policy, contrasting with Sky Broadband's High Priority policy. Sky Broadband offers a higher level of traffic prioritization.

Defines how the user’s traffic is prioritized during congestion.

Throttling Speed

What is the throttling speed?

10 Mbps 0 Votes
EE Mobile Broadband
0 Mbps 0 Votes
Plusnet

Connection speed after throttling is triggered.

Data Rollover Availability

Is data rollover available?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Indicates whether unused data rolls over to the next month.

Data-Usage Notification

Are data-usage notifications available?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

EE Mobile Broadband
vs
Plusnet
Data-Usage Notification

Plusnet does not specify data-usage notifications, but Sky Broadband explicitly provides them. Sky Broadband keeps users better informed about their data consumption.

Indicates whether alerts are sent when usage approaches limits.

Heavy-Use Suitability

What is the heavy-use suitability?

97 EE Mobile Broadband 0 Votes Heavy Users

86 Plusnet 0 Votes Heavy Users

EE Mobile Broadband
vs
Plusnet
Heavy-Use Suitability

Plusnet is suitable for Heavy Users, while Sky Broadband caters to Light, Moderate, and Heavy Users. Sky Broadband has a broader suitability across user types.

Indicates which user type the plan is suitable for.

Hardware & Equipment 15

Ethernet Port Count

How many Ethernet ports are available?

57 EE Mobile Broadband 0 Votes 2

66 Plusnet 1 Votes 4

EE Mobile Broadband
EE Mobile Broadband

EE's mobile broadband routers typically come with 2 to 4 Gigabit Ethernet ports, allowing for wired connections to devices like computers, gaming consoles, or smart TVs. The exact number depends on the specific router model.

Number of wired Ethernet ports available.

Plusnet offers 4 Ethernet ports on their router, which is better than the 2 from EE. More ports means more wired devices without needing a switch.

See more

WiFi Standard

What WiFi standard is supported?

57 EE Mobile Broadband 1 Votes WiFi 6

36 Plusnet 0 Votes WiFi 5

EE Mobile Broadband
vs
Plusnet
WiFi Standard

Plusnet supports WiFi 5, while Sky Broadband offers newer standards like WiFi 6, WiFi 6E, and WiFi 7. Sky Broadband provides more advanced and potentially faster WiFi technology.

The supported WiFi generation of the included hardware.

I prefer EE here because it offers WiFi 6, which is newer and faster. Plusnet still being on WiFi 5 is a bit of a letdown.

See more

Self-Install Hardware Kit

Is a self-install hardware kit included?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

EE Mobile Broadband
EE Mobile Broadband

A self-install hardware kit is provided, enabling users to set up their service independently.

This offers convenience and avoids the need for a technician visit.

Indicates whether a do-it-yourself installation kit is included.

Number of Mesh Nodes

How many mesh nodes are included?

0 EE Mobile Broadband 0 Votes

0 Plusnet 0 Votes Not included with service

EE Mobile Broadband
vs
Plusnet
Number of Mesh Nodes

Plusnet does not include mesh nodes with its service, whereas Sky Broadband offers them as optional. Sky Broadband allows for expandable mesh network solutions.

Number of mesh nodes bundled with the plan.

UPS/Backup Power Support

Does the hardware support backup power?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Whether the hardware supports battery backup or UPS integration.

Equipment Purchase Option

Is there an equipment purchase option?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Indicates whether the customer can buy the equipment outright.

Router Type

What is the router type?

27 EE Mobile Broadband 0 Votes Standard Router

33 Plusnet 0 Votes Standard Router, WiFi Router, Smart Router

Specifies the type of router included or supported.

Gateway Device Type

What is the gateway device type?

77 EE Mobile Broadband 0 Votes Modem-Router Combo

66 Plusnet 0 Votes Modem-Router Combo

Identifies the type of gateway hardware setup.

External Antenna Support

Does the hardware support external antennas?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Indicates whether external WiFi antennas can be added.

Mesh Network Compatibility

Is the hardware compatible with mesh networks?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Indicates whether the hardware works with mesh WiFi systems.

Modem Type

What is the modem type?

97 EE Mobile Broadband 0 Votes 5G Modem

26 Plusnet 0 Votes DSL Modem

EE Mobile Broadband
vs
Plusnet
Modem Type

Plusnet uses a DSL Modem, whereas Sky Broadband supports a wider range including Cable Modem, Fiber ONT, and 5G Modem. Sky Broadband offers more versatile modem compatibility.

The technology type of the modem provided or required for the service.

Hardware Warranty

What is the hardware warranty period?

24 months 0 Votes
EE Mobile Broadband
12 months 0 Votes
Plusnet

Plusnet
Plusnet

The hardware comes with a warranty of 12 months, ensuring coverage for any defects or malfunctions during this period.

Duration of the warranty on provided hardware.

Installation & Setup 12

Installation Type

What is the installation type?

77 EE Mobile Broadband 0 Votes Self-Install

46 Plusnet 0 Votes Self-Install

EE Mobile Broadband
vs
Plusnet
Installation Type

Plusnet offers Self-Install, while Sky Broadband mandates Professional installation. Plusnet provides a more hands-on, potentially faster setup option.

Defines how the service is installed.

Self-Installation Difficulty

What is the self-installation difficulty?

97 EE Mobile Broadband 0 Votes Easy

86 Plusnet 0 Votes Easy

EE Mobile Broadband
vs
Plusnet
Self-Installation Difficulty

Plusnet's self-installation is rated Easy, contrasting with Sky Broadband's Hard rating. Plusnet is more user-friendly for self-setup.

Describes difficulty level of DIY installation.

Installation Appointment Wait Time

What is the installation appointment wait time?

1 days 0 Votes
EE Mobile Broadband
7 days 0 Votes
Plusnet

EE Mobile Broadband
EE Mobile Broadband

Since professional installation is not required for mobile broadband, there is no waiting time for a technician appointment. The only wait is for the device to be delivered, which typically takes 1-3 business days.

Time customers must wait for a technician appointment.

Wiring Requirement

What is the wiring requirement?

0 EE Mobile Broadband 0 Votes None

56 Plusnet 0 Votes Ethernet

EE Mobile Broadband
vs
Plusnet
Wiring Requirement

Plusnet requires Ethernet wiring, but Sky Broadband needs Fiber Drop. These services have different internal cabling requirements.

Type of wiring needed for installation.

Installation Duration

What is the installation duration?

5 minutes 1 Votes
EE Mobile Broadband
60 minutes 0 Votes
Plusnet

EE Mobile Broadband
vs
Plusnet
Installation Duration

Plusnet's installation takes 60 minutes, half the 120 minutes typically required for Sky Broadband. Plusnet offers a faster installation process.

Total time required to complete installation.

The installation duration for EE is incredibly fast at only 5 minutes. Plusnet takes a full hour, which is quite a difference.

See more

Professional Installation Availability

Is professional installation available?

No 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Indicates whether ISP provides technician installation.

Technician Entry Requirement

Does installation require technician entry?

No 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Indicates whether a technician must enter the customer’s home.

Wall Drilling Requirement

Is wall drilling required?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

EE Mobile Broadband
vs
Plusnet
Wall Drilling Requirement

Plusnet does not specify a wall drilling requirement, whereas Sky Broadband explicitly requires it. Sky Broadband's installation may involve more physical modifications.

Whether drilling or modifications are needed during installation.

ONT Placement Requirement

Is there an ONT placement requirement?

No 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Whether specific placement of the Optical Network Terminal (ONT) is required for optimal service.

Installation Fee

What is the installation fee?

0 EE Mobile Broadband 0 Votes

0 Plusnet 0 Votes $0

Cost charged for the installation service.

Setup Guide Quality

What is the setup guide quality?

97 EE Mobile Broadband 0 Votes Excellent

36 Plusnet 0 Votes Good

Quality of instructions provided for installation.

Equipment Activation Method

What is the equipment activation method?

87 EE Mobile Broadband 0 Votes Auto-Activation

66 Plusnet 0 Votes Auto-Activation

EE Mobile Broadband
vs
Plusnet
Equipment Activation Method

Plusnet uses Auto-Activation for equipment, while Sky Broadband requires Technician Activation. Plusnet offers a simpler, automated activation process.

How the provided equipment is activated.

Reliability & QoS 12

Infrastructure Age

How old is the network infrastructure?

5 years 0 Votes
EE Mobile Broadband
15 years 0 Votes
Plusnet

EE Mobile Broadband
EE Mobile Broadband

EE continuously upgrades and maintains its network infrastructure, meaning components can range from brand new to 5-10 years old, with older parts being regularly refreshed. This ensures a modern and efficient network.

The age of the network infrastructure.

Outage Duration

How long do outages last?

1 hours 0 Votes
EE Mobile Broadband
2 hours 0 Votes
Plusnet

EE Mobile Broadband
vs
Plusnet
Outage Duration

Plusnet's average outage duration is 2 hours, which is longer than Sky Broadband's 1 hour. Sky Broadband typically recovers faster from service interruptions.

The average duration of service outages.

SLA Availability

Is there an SLA available?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

EE Mobile Broadband
EE Mobile Broadband

A Service Level Agreement (SLA) is available, which legally defines the level of service a customer can expect.

This provides assurance regarding uptime and performance metrics.

Whether the service level agreement is available.

Uptime Percentage

What is the uptime percentage?

99.9 % 0 Votes
EE Mobile Broadband
99.9 % 0 Votes
Plusnet

The percentage of time the network is operational.

Network Redundancy Level

What is the network redundancy level?

72 EE Mobile Broadband 0 Votes High

36 Plusnet 0 Votes Medium

EE Mobile Broadband
vs
Plusnet
Network Redundancy Level

Plusnet has a Medium network redundancy level, which is higher than Sky Broadband's Low level. Plusnet may offer greater network resilience.

The level of redundancy in the network to ensure service continuity during failures.

Outage Frequency

How often do outages occur?

97 EE Mobile Broadband 0 Votes Rare

36 Plusnet 0 Votes Occasional

The frequency at which service outages occur.

Peak Usage Reliability

How reliable is the service during peak usage?

95 % 0 Votes
EE Mobile Broadband
95 % 0 Votes
Plusnet

The reliability of the network during peak usage times.

SLA Compensation

Is there compensation for service interruptions?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Whether the provider compensates for service disruptions.

Congestion Performance

How well does the network perform during congestion?

90 % 0 Votes
EE Mobile Broadband
85 % 0 Votes
Plusnet

EE Mobile Broadband
vs
Plusnet
Congestion Performance

Plusnet has an 85% congestion performance, whereas Sky Broadband achieves 90%. Sky Broadband performs slightly better during periods of high network traffic.

The level of performance during high traffic periods.

QoS Guarantee Level

What is the QoS guarantee level?

57 EE Mobile Broadband 0 Votes Medium

36 Plusnet 0 Votes Medium

EE Mobile Broadband
vs
Plusnet
QoS Guarantee Level

Plusnet offers a Medium QoS Guarantee Level, which is better than Sky Broadband's Low level. Plusnet provides a stronger commitment to service quality.

The level of quality of service guaranteed by the provider.

Weather Impact Rating

How much does weather affect the service?

97 EE Mobile Broadband 0 Votes Low

86 Plusnet 0 Votes Low

EE Mobile Broadband
vs
Plusnet
Weather Impact Rating

Plusnet has a Low Weather Impact Rating, while Sky Broadband can have impacts ranging from Low to Severe. Plusnet's service is more consistently resistant to weather conditions.

The impact of weather conditions on the reliability and performance of the service.

Traffic Management Method

What is the traffic management method?

37 EE Mobile Broadband 0 Votes Throttling

86 Plusnet 0 Votes QoS

EE Mobile Broadband
vs
Plusnet
Traffic Management Method

Plusnet employs QoS for traffic management, whereas Sky Broadband states None. Plusnet actively manages traffic to ensure service quality.

How the provider manages network traffic to ensure quality.

Security & Privacy 12

Firewall Support

Is there firewall support?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

EE Mobile Broadband
EE Mobile Broadband

Firewall support is included to help protect the network from unauthorized access and malicious traffic.

This enhances the security of connected devices.

Whether the provider offers firewall protection for the network.

DDoS Protection

Is DDoS protection provided?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

EE Mobile Broadband
EE Mobile Broadband

DDoS protection is provided to safeguard the network against distributed denial-of-service attacks.

This helps maintain service availability and prevents disruptions caused by malicious traffic floods.

Whether the provider offers protection against Distributed Denial of Service (DDoS) attacks.

Parental Control Availability

Is parental control available?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

EE Mobile Broadband
EE Mobile Broadband

Parental control features are available, enabling users to manage and restrict internet access for children.

This helps create a safer online environment.

Whether the provider offers parental controls to monitor and restrict online content.

VPN Compatibility

Is VPN compatibility supported?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

EE Mobile Broadband
EE Mobile Broadband

The service is compatible with VPNs, allowing users to securely connect to private networks.

This is essential for remote work and enhanced online privacy.

Whether the provider supports VPN usage to encrypt user traffic.

Encryption Standard

What encryption standard is used?

97 EE Mobile Broadband 0 Votes AES-256

86 Plusnet 0 Votes AES-256

The level of encryption used to protect data on the network.

Traffic Logging Policy

What is the traffic logging policy?

37 EE Mobile Broadband 0 Votes Minimal Logs

36 Plusnet 0 Votes Minimal Logs

EE Mobile Broadband
vs
Plusnet
Traffic Logging Policy

Plusnet has a Minimal Logs traffic logging policy, while Sky Broadband has a No Logs policy. Sky Broadband offers stronger privacy with no record of traffic.

The provider's policy on logging user traffic and data.

Anti-Malware Protection

Is anti-malware protection provided?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

EE Mobile Broadband
vs
Plusnet
Anti-Malware Protection

Plusnet does not offer Anti-Malware Protection, whereas Sky Broadband includes it. Sky Broadband provides an extra layer of defense against malicious software.

Whether the provider offers anti-malware protection to secure the network.

DNS Filtering

Is DNS filtering enabled?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Whether the provider offers DNS filtering to block malicious or harmful websites.

Account Security Features

What security features are in place for accounts?

72 EE Mobile Broadband 0 Votes Two-Factor Authentication, Password Protection

56 Plusnet 0 Votes Password Protection

EE Mobile Broadband
vs
Plusnet
Account Security Features

Plusnet provides Password Protection, while Sky Broadband offers additional features like Two-Factor Authentication and Account Lockout. Sky Broadband offers more robust account security.

The security features in place to protect user accounts.

Privacy Policy Rating

How would you rate the privacy policy?

57 EE Mobile Broadband 0 Votes Good

19 Plusnet 0 Votes Good

A rating based on how well the provider respects and protects user privacy.

Device-Level Protection

Is device-level protection available?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

EE Mobile Broadband
vs
Plusnet
Device-Level Protection

Plusnet does not specify device-level protection, but Sky Broadband provides it. Sky Broadband offers additional security measures for connected devices.

Whether the provider offers security features for individual devices on the network.

WiFi Guest Network Support

Is there WiFi guest network support?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Whether the provider offers support for setting up a guest WiFi network.

Customer Support 12

Remote Troubleshooting Capability

Is remote troubleshooting available?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

EE Mobile Broadband
EE Mobile Broadband

Remote troubleshooting capabilities are available, allowing support staff to diagnose and potentially resolve issues without a physical visit.

This can significantly speed up problem resolution and improve customer convenience.

Whether the provider offers remote troubleshooting for technical issues.

Multilingual Support Availability

Is multilingual support available?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Whether the provider offers multilingual support for non-native speakers.

Average Resolution Time

What is the average resolution time?

24 hours 0 Votes
EE Mobile Broadband
24 hours 0 Votes
Plusnet

The average time taken to resolve customer issues.

Technician Response Time

How quickly do technicians respond?

0 hours 0 Votes
EE Mobile Broadband
48 hours 0 Votes
Plusnet

The time taken for a technician to respond to a support request.

Warranty Claim Process

What is the warranty claim process?

97 EE Mobile Broadband 0 Votes Simple

86 Plusnet 0 Votes Simple

The ease of the warranty claim process for customers.

Support Quality Rating

How would you rate the support quality?

72 EE Mobile Broadband 0 Votes Good

61 Plusnet 0 Votes Good

A rating based on the overall quality of customer support provided.

Chatbot Support

Is chatbot support available?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Whether the provider uses a chatbot to assist customers.

Customer Satisfaction Rating

How would you rate your overall satisfaction?

67 EE Mobile Broadband 0 Votes Good

56 Plusnet 0 Votes Good

A rating based on overall customer feedback regarding service quality.

Support Channels

What support channels are available?

55 EE Mobile Broadband 0 Votes Phone, Live Chat, Social Media

31 Plusnet 0 Votes Phone, Social Media

EE Mobile Broadband
EE Mobile Broadband

Customer support is available through multiple channels, including Phone, Live Chat, and Social Media.

This provides various convenient options for users to get assistance.

The available channels for contacting customer support.

Support Availability Hours

What are the support availability hours?

97 EE Mobile Broadband 0 Votes 24/7

86 Plusnet 0 Votes 24/7

The hours during which customer support is available.

Knowledge Base Quality

How would you rate the knowledge base?

97 EE Mobile Broadband 0 Votes Excellent

61 Plusnet 0 Votes Good

The quality of the self-help resources provided in the knowledge base.

Mobile App Support

Is mobile app support available?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Whether the provider offers a mobile app for managing the service.

Contract & Policies 12

Contract Duration

What is the contract duration?

24 months 0 Votes
EE Mobile Broadband
24 months 0 Votes
Plusnet

EE Mobile Broadband
EE Mobile Broadband

The contract duration is for 24 months, providing a long-term commitment.

This typically comes with a fixed price for the duration of the agreement.

Plusnet
Plusnet

The standard contract duration for the service is 24 months.

The duration for which the contract is valid.

Speed Guarantee Policy

Is there a speed guarantee?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Plusnet
Plusnet

A speed guarantee policy is in place, offering assurances regarding minimum internet speeds or remedies if they are not met.

Whether the provider guarantees a specific internet speed.

Cancellation Policy

What is the cancellation policy?

97 EE Mobile Broadband 0 Votes 30 days

86 Plusnet 0 Votes 30 days

EE Mobile Broadband
EE Mobile Broadband

The cancellation policy requires a 30 days notice period.

Customers wishing to terminate their service must provide at least one month's advance notice.

The policy governing the cancellation of the service.

Auto-Renewal Policy

Is there an auto-renewal policy?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Plusnet
Plusnet

An auto-renewal policy is in place, meaning the service subscription will automatically renew at the end of the contract term.

Whether the contract automatically renews after the initial term.

Rate Lock Duration

What is the rate lock duration?

24 months 0 Votes
EE Mobile Broadband
18 months 0 Votes
Plusnet

The period during which the monthly rate is locked in.

Service Trial Period

What is the service trial period?

14 days 0 Votes
EE Mobile Broadband
14 days 0 Votes
Plusnet

The length of time during which the service can be trialed.

Relocation Policy

What is the relocation policy?

0 EE Mobile Broadband 0 Votes None

36 Plusnet 0 Votes Free

The policy for moving the service to a new location.

Pause Service Option

Can the service be paused?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Whether the provider allows customers to pause their service temporarily.

Acceptable Use Restrictions

What are the acceptable use restrictions?

97 EE Mobile Broadband 0 Votes Unlimited

36 Plusnet 0 Votes Fair Use

The rules or restrictions placed on how the service can be used.

Early Termination Fee

What is the early termination fee?

67 EE Mobile Broadband 0 Votes Varies by contract

36 Plusnet 0 Votes $5.39

Plusnet
Plusnet

An early termination fee of $5.39 applies if the service contract is ended before its agreed-upon term.

The fee charged if the contract is terminated before the agreed-upon date.

Contract Type

What type of contract is offered?

77 EE Mobile Broadband 1 Votes Fixed Term, Month-to-Month, No Contract

16 Plusnet 0 Votes Fixed Term

The type of contract offered for the service.

EE offers more flexible contract types like month-to-month or no contract which is really appealing to me. Plusnet is only fixed term.

See more

Overdue Policy

What is the overdue policy?

62 EE Mobile Broadband 0 Votes Late Fee, Service Suspension

56 Plusnet 0 Votes Late Fee, Service Suspension

The policy regarding overdue payments and late fees.

Additional Features & Add-Ons 12

Email Account Add-On

Are email accounts provided?

No 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Plusnet
Plusnet

An email account add-on is available, allowing users to get a dedicated email address as part of their service.

Whether ISP provides email accounts as an add-on

Seasonal Promo

Are seasonal promos available?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Plusnet
Plusnet

Seasonal promotions are offered, providing opportunities for new and existing customers to receive discounts or special offers.

Whether the ISP regularly offers seasonal discounts or promos

Public IP

Is a public IP available?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Whether the account receives a true public IP address

Web Hosting Add-On

Is web hosting offered?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Ability to add basic hosting or website space

Mobile Plan Bundle

Is a mobile bundle available?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Whether users can combine home internet with mobile plans

Smart Home Integration

Is smart home integration supported?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Support for ISP-provided smart devices or automation

Loyalty Rewards

Are loyalty rewards offered?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Perks for long-term subscribers like discounts or upgrades

Phone Bundle Compatibility

Is phone bundling supported?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

EE Mobile Broadband
EE Mobile Broadband

The service is compatible with phone bundles, allowing customers to combine their internet service with mobile phone plans.

This can offer convenience and potential cost savings.

Plusnet
Plusnet

The internet service is compatible with phone bundles, allowing customers to combine their internet and phone services.

Whether internet can be bundled with VoIP or phone service

Static IP

Is a static IP available?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Whether a static IP can be added to the service

Cloud Storage Add-On

Is cloud storage offered?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Optional cloud storage service bundled with plan

TV Bundle Compatibility

Is TV bundling supported?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Whether the service can be bundled with TV packages

Gaming Optimization Feature

Is gaming optimization available?

No 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Enhancements for lower ping or optimized routing

Billing & Account 11

Billing Cycle

What is the billing cycle?

97 EE Mobile Broadband 0 Votes Monthly

0 Plusnet 0 Votes Monthly

EE Mobile Broadband
EE Mobile Broadband

The billing cycle for this service is Monthly.

Customers will receive their bill and be charged on a recurring monthly basis.

Defines how often customers are billed

Payment Methods

Which payment methods are supported?

42 EE Mobile Broadband 0 Votes Credit Card, Debit Card, Bank Transfer

51 Plusnet 0 Votes Credit Card, Debit Card, Bank Transfer

Ways customers can pay their bill

Auto-Pay

Is auto-pay supported?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Whether automatic payments are available

Price Adjustment Frequency

What is the price adjustment frequency?

30 EE Mobile Broadband 0 Votes Annual

19 Plusnet 0 Votes Annual

How often the ISP changes its pricing

Paperless Billing

Is paperless billing supported?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Whether users can opt for digital-only bills

Promotional Price Duration

How long does the promotional price last?

24 months 1 Votes
EE Mobile Broadband
12 months 0 Votes
Plusnet

Plusnet
Plusnet

The promotional price is valid for a duration of 12 months, after which standard rates may apply.

Length of time promotional pricing applies

EE has a much longer promotional price duration at 24 months, which is awesome. Plusnet's 12 months means the price goes up sooner.

See more

Subscription Management Tools

Are subscription management tools provided?

Yes 0 Votes EE Mobile Broadband

Yes 0 Votes Plusnet

Plusnet
Plusnet

Subscription management tools are available, providing users with the ability to easily view and control their service details.

Tools to modify plans, add-ons, or upgrades

Bill Transparency Rating

What is the bill transparency rating?

77 EE Mobile Broadband 0 Votes High

86 Plusnet 0 Votes High

How clearly the bill shows charges and fees

Bill Notification Method

How are bill notifications sent?

50 EE Mobile Broadband 0 Votes Email, SMS, App Notification

46 Plusnet 0 Votes Email

How customers are notified about new bills

Tax & Fee Breakdown Detail

How detailed is the tax & fee breakdown?

97 EE Mobile Broadband 0 Votes Detailed

36 Plusnet 0 Votes Standard

How clearly taxes and fees are itemized

Multi-Account Management

Is multi-account management supported?

Yes 0 Votes EE Mobile Broadband

No 0 Votes Plusnet

Ability to manage multiple accounts under one profile

Surveys

Because hot takes deserve votes.

Speed Performance

How fast is the internet connection you get with this Internet Service Provider?

Very fast — Over 1 Gbps
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Fast — 500 Mbps to 1 Gbps
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Average speed — 100 Mbps to 500 Mbps
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Slow — 50 Mbps to 100 Mbps
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very slow — Under 50 Mbps
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Reliability

How reliable is the internet connection with this Internet Service Provider?

Very reliable — Almost no interruptions
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Reliable — Occasional brief interruptions
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Average reliability — Some noticeable interruptions
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Unreliable — Frequent outages
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very unreliable — Constant interruptions
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Ease of Setup

How easy is it to set up the service with this Internet Service Provider?

Very easy — Quick and straightforward setup with clear instructions
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Easy — Simple setup, but may need some guidance
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Average — Requires some technical know-how to set up
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Difficult — Complicated setup process with unclear instructions
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very difficult — Hard to set up and requires external help
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Pricing

How would you rate the pricing for this Internet Service Provider?

Great value for money — Affordable, with excellent performance
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Pretty good price — Reasonably priced for the service provided
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Fair deal — Reasonable pricing, but could be better
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Kinda pricey — Expensive for the service received
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Crazy expensive — Very high prices for what you get
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Data Allowance

How would you rate the data allowance offered by this Internet Service Provider?

Unlimited — No data limits or throttling
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very generous — Large data allowance with high limits
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Fair allowance — Enough data for regular use, with occasional throttling
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Limited — Restricted data with potential overage charges
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very limited — Very low data limit with frequent throttling or overage fees
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Network Coverage

How well does the network coverage perform in your area with this Internet Service Provider?

Excellent — Strong coverage in all areas, no dead spots
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Good — Reliable coverage in most areas, occasional weak spots
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Average — Fair coverage with noticeable gaps in certain areas
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Poor — Frequent connectivity issues in certain areas
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very poor — Many areas with no service or very weak signals
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Additional Features

How would you rate the extra features provided by this Internet Service Provider?

Excellent — Provides a wide range of useful and innovative features
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Good — Includes several helpful features for enhanced service
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Average — Offers basic features, but lacks some extra functionality
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Poor — Few additional features, limited value
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very poor — No extra features or functionality beyond the basic plan
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Latency

How would you rate the latency (ping) with this Internet Service Provider?

Very low — Under 10ms, perfect for gaming and real-time applications
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Low — 10ms to 30ms, good for most applications
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Average — 30ms to 60ms, okay for general browsing
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
High — 60ms to 100ms, noticeable delays in some activities
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very high — Over 100ms, causes delays and issues with real-time activities
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Bandwidth Consistency

How consistent is the bandwidth with this Internet Service Provider?

Very consistent — Speeds are stable throughout the day and night
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very consistent — Speeds are stable throughout the day and night
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Average — Speeds can vary depending on the time of day
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Inconsistent — Frequent slowdowns, especially during peak hours
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very inconsistent — Regular fluctuations in speed, even during non-peak times
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Service Reliability During Peak Hours

How reliable is the service during peak hours with this Internet Service Provider?

Very reliable — No noticeable slowdowns or interruptions
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Reliable — Occasionally slower speeds, but still usable
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Average — Speeds significantly drop, but still functional
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Unreliable — Frequent disruptions and noticeable slowdown during peak hours
0 Votes
EE Mobile Broadband
0 Votes
Plusnet
Very unreliable — Service is nearly unusable during peak hours
0 Votes
EE Mobile Broadband
0 Votes
Plusnet

Guides 2

Articles 1

Your New EE Mobile Broadband: Buddy A User’s Guide

Your New EE Mobile Broadband: Buddy A User’s Guide

co.uk
co.uk

Articles 1

All About Plusnet

All About Plusnet

plus.net
plus.net

Reviews 0

The good, the bad, and the brutally honest.

Average Rating

EE Home Broadband
EE Home Broadband
EE Mobile Broadband
EE Mobile Broadband
0 / 5 0 Reviews
Plusnet
Plusnet
Plusnet
Plusnet
0 / 5 0 Reviews

Discussions 0

Thoughts, takes, and hot debates.

Awards 0

Only the best made it here.

Collections 0

Treasures You’ve picked. No fluff, all fun.

More Internet Service Providers 0

Unlock more awesome finds.

Other EE Home Broadband Internet Service Providers 1

EE 4G WiFi
62 Points
EE Home Broadband
EE Home Broadband
EE 4G WiFi

Other Plusnet Internet Service Providers 0

EE Mobile Broadband
EE Home Broadband
EE Home Broadband
EE Mobile Broadband
Plusnet
Plusnet
Plusnet
Plusnet
vs